Come Discover our Export team !

Posted on 07.05.2019
Because the greatest value of TETRADIS is its whole team, come discover our collaborators profile like Fabienne VIDOU, International Sales Administration and Laurianne BÉGIS, Export Assistant: 

• How is organizing the Export Department ?

FV : Today, we are two at the Export Department but it tends to develop in light of international stakes of TETRADIS. As for me, I take action on back office with the managers to the commercial development abroad, on big projects. I handle the operational part of the department, starting with the client’s demand until the preparation of the shipment, by trying to create a long term customer loyalty.
LB : For my part, I am working on sectors studies part to evaluate the market potential, I also take care of the international prospection. We are complementary as I step in up-front work, then Fabienne takes over the commercial part.
• What satisfactions does the profession brings to you ?

FV : What I like the most in my job, is to do everything to satisfy and win the loyalty of the customer. I also had the pleaser to meet some of my customers after years of phone calls and emails which is strengthen the link of the business relationship.
LB : I like the idea to be part of the international development of TETRADIS. I do also appreciate communicate directly in English with foreign companies with different cultures.  

• What are your links with others departments ?

FV : The specificity of the International Commercial department is to have a perfect synergy with all the company’s department, each of them bringing its contribution to the success of a business project.  Furthermore, we are in daily link with Logistic, Production, Purchasing and Financial department, but also with the Communication department in the preparation of essentials tools to communicate abroad.  

• To you, what are the essentials qualities to work in international business ?

FV : First of all, we must have at heart to satisfy the customer! Listening, empathy and rigor are also qualities that we cannot neglecting in this profession. We have to like taking risks and get out of his comfort zone. Being in permanent contact with people from different cultures, it is necessary to be open minding.
LB : I totally agree with Fabienne on this point, we must be conscious that our cultures differ from ours and be ready to make efforts in order to build a long term relationship.
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